Santo

Shipping & Returns

Last updated October 18, 2026

All sales final

We don't accept returns or exchanges, and we don't give refunds if you change your mind. Every cap is one size with an adjustable strap.

When we make it right

If your order arrives damaged or defective, isn't what you ordered, or never arrives, we'll send a replacement or give you a full refund, at no cost to you. You don't need to send anything back.

Email yotzimofficial@gmail.com with your order number and, for a damaged, defective or wrong item, a photo. Please write within 30 days of delivery, or as soon as you see that an order hasn't arrived.

Shipping

We ship to the United States. Shipping is included in the price.

Orders ship within 30 days of payment. If we can't ship yours in time, we'll email you before then with a new shipping date, and you can cancel for a full refund.

Cancellations

Once an order is paid it can't be canceled, except when it's delayed as described under Shipping.

Refunds

Refunds go back to the way you paid, PayPal or card, within 7 business days of our approving them.

Your rights

This policy doesn't limit any rights you have under the law. You can ask for a written copy of it at yotzimofficial@gmail.com.